Privacy and Cookie Statement AIPCircle

AIPCircle handles your data carefully and confidentially. We process personal data by the Personal Data Protection Act, as of May 25, 2018: the General Data Protection Regulation (GDPR). This privacy message explains what personal data we collect/use.
Please read the privacy policy carefully.

Personal Data
How we handle your personal data
If you use AIPCircle's services, we need your data. This information is voluntarily provided to us when purchasing a product on the website or via email. This may include:

  • Name
  • Date of birth
  • Address details
  • Citizen service number (BSN)
  • Phone number/mobile number
  • Email address
  • Relevant medical data

Why is this necessary?
AIPCircle requires your data to provide proper advice, perform necessary tasks, provide personalized dietary advice, and deliver it to you. Sometimes, this may involve collecting so-called 'special' and 'sensitive personal data.' We only ask for such data if it is necessary. Your data will not be used for commercial purposes. In some instances, for using specific services on this website, you may be asked to enter some personal data voluntarily.

We use this data for the following purposes:

  • Providing nutritional advice.
  • Providing information and electronically answering your questions.
  • Performing accounting checks.
  • Conducting customer satisfaction surveys.
  • Granting access to and use of website functionalities.

Sharing with others
We only disclose your data to third parties if it is strictly necessary for providing good care. We will ask for it in advance if specific consent is required based on the law.

AIPCircle will only provide personal data to:

  • Those directly involved in the execution of your treatment
  • Substitute healthcare providers to the extent necessary for the related activities
  • ICT hosting organizations to securely store your data

AIPCircle has agreements with the above parties to ensure a standard level of guard and confidentiality for such data.

I am accessing, modifying, and deleting data.
To change or potentially delete your data, please send a request to info@aipcircle.com An appointment will be scheduled, during which we will ask you to identify yourself adequately. Proof of identity is always necessary to demonstrate that the personal data belongs to you. There are no costs associated with this.

Security of personal data
AIPCircle takes the protection of your data seriously and takes appropriate measures for it. We only process your data for a short time to provide good care. However, we will notify you if there is an unfortunate incident in processing your data. If you disagree with how we process your data, you can indicate it via info@aipcircle.com

Cookies
Use of cookies on our website

During a visit to our website, visitor data is collected and stored. This is done using cookies. Below is a brief explanation of the information collected through cookies, what is done with it, why we consider it necessary, and through which (external) websites this data is collected. Finally, we briefly explain what you can do if you prefer to avoid accepting any or all cookies.

What are cookies?
During a website visit, cookies are short text files on your computer's hard drive via your browser.

How do cookies work?
There are roughly two types of cookies. Cookies that ensure faster and more accessible website usage are known as functional cookies. Functional cookies are used, for example, to remember log-in details, choose language settings, or place orders. Functional cookies provide a lot of conveniences, especially when using frequently visited websites.

In addition to these functional cookies, there is a second type of cookies. These cookies analyze your browsing behaviour (anonymously). They are often used to analyze your visit to a website (number of visited pages, click patterns, browser usage, etc.). These cookies offer benefits. They can be used to better tailor advertisements on the websites you visit, your needs and interests, prevent you from seeing a particular ad too often and record how often an ad is displayed.

Policy regarding the use of cookies
It is essential to know that the cookies we use primarily serve to capture and analyze your browsing behaviour at a high level. However, our website utilizes a limited number of third-party services, including several social media plugins (e.g., Facebook, Google+, Pinterest, etc.). 

These services and plugins are used, among other things, to share content on different social platforms. This involves cookies that allow the respective service providers to perform more detailed individual surf behaviour analysis. Your privacy should be protected as much as possible during this process.

Please note that this cookie policy applies just to our cookies. As mentioned above, the use of cookies by third parties is subject to their own cookie and privacy policies. We do not use - and do not have access to - these cookies and the information collected through them.

Prefer not to allow cookies?
You can decide whether you like to accept or refuse cookies or want your browser to notify you when a cookie is placed. To do this, adjust the settings in your browser. Since each browser differs, we refer you to your browser's 'Help' menu to set your cookie preferences.

Changes to this privacy and cookie statement
Any adjustments and changes to this privacy and cookie statement will be published on the website. Therefore, regularly reviewing this statement to stay informed about these changes is advisable.

Questionnaire
AIPCircle collects data regarding your treatment experience (customer satisfaction survey). If you recently had a consultation, you may receive a request to participate in a questionnaire.

Minors
Individuals under 18 may not consent to process their data themselves. A representative is responsible for granting to process a minor's data. Individuals under 18 may only use our website and the services offered under the supervision of their legal representative.

More information
If you have any questions about the use of your data by AIPCircle, you can contact us via info@aipcircle.com